Contact Xantly
Xantly Inc. is reachable by email. We do not gate product access behind a sales conversation: creating an account, generating an API key and adding credits are all self-serve at xantly.com, so most people never need to write to us at all.
Who to write to
| Topic | Address |
|---|---|
| General enquiries | hello@xantly.com |
| Technical support | support@xantly.com |
| Security and vulnerability disclosure | security@xantly.com |
| Privacy and data subject requests | privacy@xantly.com |
| Data Protection Officer | dpo@xantly.com |
| Legal and contracts | legal@xantly.com |
| Billing and invoicing | billing@xantly.com |
What to expect
Data subject requests sent to privacy@xantly.com are answered within 30 days, and identity verification may be required. Security reports sent to security@xantly.com are handled as responsible disclosure under our Acceptable Use Policy; please do not test against other customers' organizations. Enterprise terms, committed spend, invoicing and negotiated rate cards go to legal@xantly.com.
Postal correspondence
Xantly Inc. is registered in the United States. We accept correspondence by email only at this time, including requests that a statute would otherwise allow to be posted. Use privacy@xantly.com for anything covered by GDPR or CCPA, with the subject line "Data Subject Request".
Self-serve first
Before writing in, these usually answer the question faster:
- Documentation covers every endpoint, integration and SDK.
- Pricing has the full fee breakdown.
- Status shows current platform health.
- llms.txt is the machine-readable index of everything above.